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Cancellation & Replacement Policy

User Cancellation

The User can cancel an order prior to sample collection or post sample collection. Refund on such cancellation will be applicable on full,partial or pro-rata basis as mentioned in the Refund and Replacement Policy.

Alenaya Alreada Co. for Cosmetics Cancellation$

Alenaya Alreada Co. for Cosmetics reserves the right to cancel orders if it meets the criteria mentioned below Products ordered are not for personal consumption by the User but for commercial resale Multiple purchase of products made by the User using the same incorrect address Product undeliverable due to incorrect address provided by the User Any unlawful practice/malpractice by the User while placing an order $ In such cases, no cancellation charges/refund is applicable